Customers

Marketing and Sales

Finding customers, positioning, pricing and selling.

Defining Your Target Market

Learn how to describe the people most likely to buy from you using needs, behavior and simple research, so you can choose channels and messages with confidence.

3 min read

Getting Started with Online Marketing

First steps for small businesses new to online marketing: a basic web presence, search visibility, email and paid options, plus how to start without overspending.

4 min read

How to Leverage Social Media for Business

A realistic approach to social media for small businesses: choose where your audience spends time, plan manageable content, and handle comments with a modest time budget.

4 min read

How to Write a Business Proposal

A practical structure for writing a business proposal to a prospective client: the problem, your solution, scope, price and next steps, and how it differs from a plan.

4 min read

Negotiating Prices With Customers

How to respond to discount requests while protecting your margin: know your limits, trade rather than simply cut, and understand what a discount really costs.

4 min read

Pricing Strategies for Entrepreneurs

An introduction to cost-plus, value-based and competitor-based pricing, how to check that your margins hold up, and signs it may be time to change your prices.

4 min read

Setting a Marketing Budget

Ways to decide how much to spend on marketing, split it across channels, and track what it returns, with simple hypothetical examples and cautions for small businesses.

4 min read

Understanding the Sales Funnel

A clear explanation of the sales funnel from awareness to purchase, with a simple way to count each stage and spot where prospects drop out.

4 min read

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